Is your Roomba not charging or is the Roomba battery not charging? Well, no issues at all! Many customers claim that Roomba won’t charge at all even after they did everything from cleaning the contact points inside to calling the company’s customer support. Still, there’s no solution to this problem.
In case you recently bought a new Roomba vacuum cleaner, which has not been activating, then the issue might have occurred during the shipment. You can also contact the manufacturer to replace the defective item with a new one.
But what about the one that has been activated and the Roomba battery not charging at all? Well, that is why you’re here! In this post, we have put together all the troubleshooting steps that can help you get rid of this issue.
Roomba won’t charge? Here’s the fix!
This section will walk you through the steps to fix the Roomba not charging issue right away. Follow the steps below carefully:
1. Clean the contact points
- The formation of an oxide layer or gunk on the contact points is very common.
- Simply, use a household cleaning solution and a cloth to clean the contact points.
- Still, if Roomba won’t charge, move to the next step.
2. Reset the Roomba
- Sometimes, the problem also lies within the software instead of the hardware.
- If you see your Roomba battery not charging, perform a soft reset.
- You don’t have to go through the Roomba login process to reset the device.
- A soft reset will not restore the factory default settings on your Roomba.
- Press and hold the CLEAN and dock buttons on the device.
- Once the Roomba beeps, release the buttons.
- Finally, the Roomba should be charging. In case the issue persists, move to the next step.
3. Change the power outlet
- Ensure that the wiring and sockets are working fine.
- The power LED should light up when you connect the Home Base to a socket.
- If you don’t see the LED lighting up, make sure you change the power outlet.
4. Clean the docking station & Roomba
- Sometimes Roomba won’t charge if it does not get an adequate power supply.
- When you see your Roomba not charging, make sure you clean the docking station.
- Moreover, clean the dust and debris lodged around the caster wheel of your Roomba.
- Use rubbing alcohol and a cloth to clean the contacts inside.
5. Reposition the battery
- During the shipping, the battery of your device can get loosened or displaced from its original position.
- Ensure that the battery is in the right place.
Bottom line
If you see your Roomba battery not charging, don’t worry! Roomba won’t charge if the contact points are not clean, the battery is defective, the caster wheel is surrounded by debris and dust, etc. Make sure you follow the aforementioned instructions whenever you see your Roomba not charging at all.
This post was all about the troubleshooting steps to fix the Roomba charging issues. We hope you liked this post! If you encounter any other issues or errors on your Roomba, kindly get in touch with our support team for further assistance.